Chosen Solution
Hi I just connected my Sony TV to the Internet three days ago. YouTube was working fine the first day. And now it is not working. It keeps giving me the error message ‘please check your network connection’ everytime I try to get on that app. I checked my Internet connection, I am able to get on Netflix without any problems. I also switched off everything unplugged and replugged the wires, and still unable to get in YouTube app on TV. By the way, YouTube works fine on the other laptops and phones. I did do photo plus sharing from my phone to TV end of the first day. Could that have to do with any of this error? I’m posting for the first time, don’t know how this site works, I hope I get notified.
Hi, Try clearing the cache for the You Tube app in the TV. Not sure how it appears but if it is based on Android, go to apps main menu > settings > applications > select either downloaded or all, scroll down to You Tube, click to enter. Select Clear Cache and then try it. If it doesn’t work try Clear Data, which should be located there as well.
I cleared cache and data AND went to change the date and time of the TV. Oddly it was set at network time which was in 2016. Changed to current date and it worked!
Another tip. Hold down the POWER button on the remote and the TV will do a hard reboot (not to be confused with reset).
I am on my iPad iOS and i can not access my ‘applications’ so I can fix this YouTube error ,can someone explain step by step if you can?
I just change the correct date and time from the settings and youtube is working again.
hi. idk but this happen to me this is what i do and it works just change the right time or date im not an expert but this work to mine
