Chosen Solution
Hi, I have an XPS One 2710. It is a great computer but I want to access the OSD buttons on the bottom right corner. They are not working. I got the computer used from a friend, he told me that these buttons were not working. However, I thought the amazing iFixit community may have some ideas of how to get these buttons to work again. I have Windows 10 running on the machine. It is i5 processor. Not sure if any of that would matter though. Thanks Hi @jayeff I am adding pictures of what I saw after I followed the directions that you gave. There appears to be nothing here about a touch screen. Not sure if we are going down a rabbit hole but do you have any more ideas? Ultimately, I am really only trying to access the function of making the computer act like a monitor. I understand that one of the OSD buttons is supposed to do this function by selecting the source for the monitor but without the button I can not do it. I just wish there was a way around the button and I could get directly to the function of the button. Thanks
Hi @teamstarr, Check if the Dell On Screen Display (DELLOSD) application is installed. Look in Settings > Apps > Apps and Features If not installed, download and install it. (select Win 8.1 64-bit as the OS and also Application under the Category section). When it has been installed, shutdown the PC in the normal way and when it has fully shutdown, start the PC and hopefully the OSD buttons should be working.
