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Hi, My xbox one fell down and now i am getting no signal message on my screen. Console light is on but after one minute it also turn off with the turn-off sound. What can be the problem is any of the hardware got damaged or something got loose. Thanks
Usually a bad hard drive damaged after a drop. APU would be the other reason why. You’ll need to open up the Xbox One S to remove and see if you can tell the hard drive is ticking constantly (which means it’s faulty) when switching on the console without the top cover / plastic housing. To confirm it is a bad hard drive you can connect any 2.5” laptop drive even one from a laptop if it’s easily removable and see if the console stays on and at least display something on the screen. You can also additionally plug the console HDD into a Desktop or laptop via a USB hard drive adapter cable that is running windows and use hard disk sentinel to see if the computer can detect the hard drive with the multiple xbox partitions without any health errors reported (weak / bad sectors or communication errors). The guides on how to replace, properly format and setup the drive to work on Xbox One S: Xbox One S Hard Drive Replacement Install firmware on Xbox One S While iFixit does not sell any 1TB 2.5” HDDs to replace on Xbox One S you can use any 1TB 2.5” replacement drive. I personally use the 1TB Western Digital Blue or Seagate Barracuda laptop replacement hard disk drives.
