Chosen Solution
After turning on the laptop boot starts and it comes up to Windows logo and dots underneath spinning after that it stucks. When i am disabling Intel HD graphics from safe mode windows boots well. I try to install a clean windows and drivers, but it didnt help. When Intel HD graphics disabled laptop working normally, even i can play games with the other graphics card RTX 2060. Laptop model: Alienware M15 R2 Cpu: I7 8750H Gpu: RTX 2060
Hi, What version Intel GPU drivers are installed? Version 27.20.100.9664, A06 (12th Oct.2021) is the latest version from Dell, for both Win 10 64-bit and also Win 11. Click on “Manually find a specific driver for your Alienware m15 R2” Find drivers > Category > Video (2) then scroll down the page to find the Intel drivers. There are also older versions available from the same link if the latest version causes problems. Version 27.20.100.8935 A05 (5th Jan. 2021) is marked as critical.
