Chosen Solution
As of a couple of days ago, my HP will only connect to WiFi in my home but not when the Ethernet cord is plugged in. I make sure the WiFi is off when trying to connect hardwired. There aren’t any networks found. I have tried a system restore, removing the battery for 30 minutes but this did not resolve the issue. I use my laptop for work and I cannot be connected wireless. I need to be hardwired. Does anyone know why my HP won’t connect when hard-wired? By the way, there is no damage to the Ethernet cord or the port.
Do you have another Ethernet device which is working with the same port & cable? Does the port have a link light? If it does is it blinking? I would still try a different port on the hub and cable if you don’t have a second device to verify. Sometimes the damage is not visible. You may need to go into the Windows network settings to see if the Ethernet device drivers are loading
