Chosen Solution

I have two Acer Chromebooks. A C720 and an Acer R11. Both developed an issue where the Wi-fi will not turn on. Both are out of warranty. I do not think it is a software issue. The 720 will not accept any resets “An unexpected error has occurred . . .” The R11 worked up until last week, but has developed this same problem with the Wi-Fi. Otherwise it was working just fine. There were no other issues and I’ve not tried to do a factory reset yet on the R11. Any suggestions?

One solution: buy some inexpensive WiFi USB dongles and use them instead of the on board radio. My WiFi stopped working on my laptop and I’ve been using one of these ever since.