Why Won T Repeat And Shuffle Work Philips Fwc 10C 3 Disk Cd Player Cd Player

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I work in an animal shelter and we use a Philips FWC 10C 3 disk cd player for playing soothing music for the pets. When I took over use of the CD player, there was no remote available and you had to change out each CD after it plays which means 8-10 changes per day. I researched the player and found there IS a repeat feature but it’s only available with the remote. So I bought a replacement remote and most of the buttons on the remote are working, BUT, the repeat and shuffle buttons (the whole reason I got the remote) do not work. I can’t figure out if this is because those features are broken on the original CD player OR if those buttons are somehow not functioning on the remote. Any help appreciated!!!