Chosen Solution

Why won’t the touch screen work

Hello. I fixed this by: a) Powering off b) Opening the back cover c) Disconnecting the battery for about 10 secconds d) Re-connecting the battery e) Restarting. Thanks. BC

There are several instruction video’s on youtube. The instructions for firmware reset are valid for all Asus tablets. The instructions for opening different types of transfomer tablets are not, each model needs its own approach! I believe that in most cases the connector from the touchscreen flatcable to the main PCB is the main culprit. it takes an opened tablet, then release the connector lock, push the flatcable firmly in its socket and close the lock. But opening the tablet is risky business. Drain batteries to reduce fire risk! Use blunt objects like credit cards or guitar picks to slide around the edges. Stay close to the edge, sticking any object deep into the tablet while removing the screen from the back is a sure way to disaster. If you’re not expeienced in these matters, a repair shop is a wise visit

Hi Bob Have you tried to reset to factory settings? You are going to lose all your data after reset. If this doesn’t help then it is the actual digitizer. I have one of them before and there was nothing visible to be wrong but when i open it i saw the cable for the digitizer was somehow ripped off. I have no idea why probably too much heat near the cable or something else i don’t know. But after I replace the digitizer all works great. Now my dad is using it so happy days. Hope this help

youn may have to back up and reset your computer