Chosen Solution
Was working fine until 2 days ago then power on light went out and won’t come back on. There are a few LEDs near the power socket that light briefly when the unit is plugged in but otherwise it won’t fire up. Reset doesn’t help.
BACK UP YOUR DATA!!! Time Capsules have an average life of 18 months. It is possible this is a warning sign that the end is near (although I truly hope it’s not).
The old time capsules have a power problem, there are loads of them dying after 18months. Good news is you can attach it’s warranty to any computer you have apple care and they will fix it under warranty as long it was purchased within one year of the said computer. Unless it’s been used with a pc. Of course i had bought mine about 15 months after my laptop so it wasn’t covered… but they gave me a warranty exception code so they will replace the whole thing… unfortunately i had modded it with a big antenna so that could jeopardise apple’s good will… the saga continues!
I took my dead Time Capsule to an Apple Store and had a Genius verify that it was truly dead. The Genius wrote up a repair record that stated that it was truly dead and gave me an R number. I then left the Apple Store and called AppleCare and explained the situation and gave them the R number provided by the Genius. Apple Care was happy to replace the Time Capsule (no questions asked) via RMA for free even though my Apple Care for my MacBook Air wasn’t bought at the same time that the Time Capsule was purchased. They seem to understand that there is a power supply defect in their Time Capsules. Within 2 days of the failure, I was back in business. Luckily, I had backed-up my sparsebundles a few months prior, so I only lost a couple of months of backups, but still had the oldest backups.
My first TC died after 2 years took it in to apple they tried to power it up and told me it was dead and they ordered a replacement. I asked about getting the data of the TC was told that I should of done backups on 2 devices and I could not get the information of the dead TC as it could not be opened and if I open the TC it would not be replaced. I had to wait a week for the replacement TC I found out online how to open up a TC and removed the hard drive and replaced it with a broken hard drive. The problem with the TC was on the power board of the TC which is located at the top of the I cant remember what the problem was. When I picked up the replacement TC apple looked at the old TC and did not notice that I had opened the TC. The replacement TC has been working for the past 5 years only had one problem with the new TC it lost 6 months of backups I know they were there cos I had recovered files from it. When I spoke to apple about the missing backups and was told that I could not of done any backups.
