Chosen Solution
I am in ‘Settings’. Wi-fi bar says ‘off’. I can not slide it to on. However, the lg. screen to right of ‘wireless & networks’ list has a little bar in the middle that says ‘Turning Wi-Fi on…’ What can I do to get wi-fi on my tablet?
Hi, Has the Wifi worked before? If not, see below regarding warranty and customer support. If so, maybe you could try a factory reset and see if this solves your problem. Be sure to back up your data before you do a factory reset as it will erase all your downloaded apps and user data and restore your tablet to factory default condition. Also be sure to fully charge the battery before you reset as well. The online user manual doesn’t give too much detailed information, but usually if you go to the Main menu, then select Settings, then scroll down to Backup and Reset, tap to enter, then select whichever option you want, back up or factory reset and follow the prompts. If this does not resolve your problem, see below regarding warranty and customer support. Alternatively, you could contact NuVision customer service and ask if they can advise you what can be done to fix your problem. You should check your warranty details and if still valid bear that in mind if you contact NuVision. Here are their contact details Customer Service Email support cs@nuvision.com (800) 890-1288 8:30am - 5:00pm PST Mon-Fri (866) 490-9945 8:30am - 5:00pm PST Mon-Fri in Spanish
I had the same problem and did the latest windows version (1703) and I am not able to even find drivers for the device. I have downloaded the exact wireless drivers for my device the company’s website but complains of compatibility. I need help. thank you
I am having the same issue and it is not the router. The tablet was connected one night and the next morning there isn’t even an option to connect. The troubleshooter said there was a Realtek issue. 4 other devices are connected just fine but the tablet doesn’t seen to even recognize the ability to use wifi. This happened after doing a Windows 10 update which required me to remove most of my stuff anyway to create space for it. I tried to do a factory reset and guess what? I have to free up more memory to factory reset! I have no additional apps and I removed all my personal files so there’s nothing else to remove. I don’t know what to do now. Good luck!
