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I have tried to turn on my fit by pressing the on button multiple times, I have also made sure the battery is charged but it still will not turn on. What can I do?
I too had this situation where my Gear Fit appeared to be ‘Dead’ even after charging for 24 hours, I noticed however that my Phone still had the Gear Fit Icon showing. I disconnected the Bluetooth and reconnected and noticed it connected fine so I held the power button down on gear fit for around 5 seconds (maybe longer) and it appeared to perform a ‘Soft Reset’ and started up fine.
Mine has a black screen, but when on the charger, indicates 100% charged. I tried holding the power button down for a long time, with no result. Then I tried pressing BOTH buttons, and immediately, it came on.
I had the same problem. I had 80% battery and the screen turned off. If I held the power button down it would vibrate but that was it. I cleaned the charging points, turned off Bluetooth on my phone. Connected the charger and was able to get it to turn on again. Turned Bluetooth back on my phone and it fixed itself. Weird
Bryan, Please make sure you’re holding, not just pressing, the power button for at least 3 seconds. Simply pressing the button quickly does not boot your device. If this fails it may be due to battery failure. This may be the case if you have dropped/possibly damaged your Gear Fit recently. The battery may also simply have expended all of it’s charge permanently. The estimated lifetime of the battery used in the Gear Fit (210mAh according to Gizmodo) is 1000+ “cycles” which is one complete drain from 100% to 0%. This translates to roughly two years for the average user. Extensive use (especially while simultaneously charging) can reduce this and cause early battery death. Either of these causes will require battery replacement which is covered here*. If you need further assistance, please do not hesitate to ask. Kyle
Mine just shut off at 30% charge. Putting it in the charger did nothing. As stated above, I held the button for a good 10 seconds and it restarted.
Thank you for all good advice taken, mine has been in complete darkness most of the day but when I connected the charger it didn’t seem to be doing anything. A lot of patience does go along way cos hey presto it’s back on! Thank you everyone
A T T E N T I O N : G e a r F i t 2 u s e r s if your Samsung Gear Fit2 does not power on when power is pressed, or if it does not reboot when holding the power button, place it in the charging dock and press power once while on the charging dock. If that doesn’t work, press and hold the power button for more than 10 seconds while on the cbarging dock. About a week and a half ago I went to sleep and put my gear fit2 in the dock to charge overnight. After the mentioned time, I decided to wear it today and no matter how many times or for how long I held down the power button, it will not power on. When i got home I did the steps included above: I put it on the charging dock or base and pressed the power button (I can’t remember if one quick time or for a few seconds) and it lit up with a 0% charge. I don’t understand after 1 and a half weeks of sitting on the charging dock how it would show 0% charge. But right now it’s been charging for 10 minutes and it shows 23%. No clue. Maybe it’s a battery saving feature that makes the fit2 stop accepting charge after an extended period sitting on the dock?
- Milton
I just experienced the same issue. My Gear Fit just disconnected and went black. Holding the button down would make the device vibrate, but the screen remained black. Just charged the device yesterday and should have over 50% battery life left. These devices are, in my opinion, too new to be experiencing battery failure. I put mine on the charging cradle for grins, but still no response. Interestingly, and this may be a completely random coincidence, I checked my phone (Galaxy S4 Actove) for a software update and my Gear Fit came back online. Lost my step count for the day, but my exercise history was still on the device. I can’t for the life of me think of a reason why or how the phone could keep the device from turning on, so again…this was likely a coincidence.
I experienced the same problem as you all did. It turned out that the charging point on my gear fit was a bit dirty. Try to clean it up even if it looks okay. If that doesn’t work, try to clean the charging adapter too. It worked for me and I hope it works for y’all folks too. Cheers..
Just had the same issues. Just randomly turned off and wouldn’t turn back on again. Tried the reset thing and it vibrated a few times then showed 0% battery even though I know it was fully charged. Got it back on charge currently so fingers crossed. At least its turned back on.
Well, I was told by a computer geek that when he cannot get a response from a computer hard drive or some other device that has an internal battery, he puts it in a bag, in the freezer, he claims you let it cool a couple hours then when you take it out, you don’t have long before it warms up, so put the charger back on or try and turn it on. Maybe it will help, beats replacing and its cheap. P.S. If that works and you have to repeat it, likely you have a connection issue internal to the Fit and cooling contracts components or internal components have a thermal issue. Good luck
Well, couldn’t find a new Gear Fit, so, got a refurbished one. That was only 2 weeks ago and already it won’t work. Have to take it back tomorrow. Geek Squad won’t guarantee the ones THEY work on. lol Glad I didn’t waste $100.00 and it last 6 weeks. I have had a lot of trouble with the apps too. Won’t work with my Samsung Galaxy Tab 3. I got the Gear Fit just for that reason! When I downloaded the Manager it said “For security reasons, your device is currently set to block installation of applications not obtained from Play Store. To change this. go to Settings > Security > Unknown sources.” Where else would I have gotten the app?? lol Anyway, it won’t charge. The charger just vibrates. We will see I guess.
Thanks for this. Mine wouldn’t respond to the button for turning the screen on/off or turning the device on/off. I turned off BT at the Gear Fit several times and did a reset from the settings function several times. Nothing seemed to work and it was down to 1% battery. I found this forum, turned off BT at the phone and the Fit immediately started charging; all functionality returned as well. Turned BT back on at the phone and everything is fine and working properly!
MY fit has gone completely dead three times so far. Each time, it takes 2 to 3 days to recoup, and then out of the clear blue, it begins to work again after hanging on to the charge line. I can’t depend on this gizmo to work for me when I really need it. I’m forced to do a return, sadly.
same problem. I had to hold down the power button for about a minute (first pressed the power button a bunch of times due to frustration), it finally turned back on and is charging.
rebooting the device fixed the issue with mine.
Thanks for the help, folks. My Gear Fit absolutely refused to charge last night, no matter what I did (different charge cradles, different cords, left it plugged in all night)… but after it was plugged in all night and reset it (15 sec hold), I reconnected the bluetooth on my Note4 and now all is well… I think LOL. I had been trying to figure out a good way to clean the contacts. I never thought about a pencil eraser. I was just wetting it a little and that had helped before but the corrosion has been getting worse. The eraser helped a lot! Thank you so much. I use my Fit for everything and wasn’t looking forward to having to buy a new one, as this one’s just out of warranty!
I was having a problem with mine last night. All of the sudden the battery dropped to 2% so I plugged it in for the night only to find out after I got to work that it didn’t charge. I got home and put it back on and it still didn’t seem to do anything even after cleaning the contacts and all. So I finally grabbed a separate phone cord and plugged it into my computer and it popped on and started to charge so I don’t know if my power cord has gone bad already or if it just needed a jump from another power source to jump start it. But it’s something that people may try.
I have had this problem several times, and this works for me: Turn off bluetooth on your phone depress the on/off button on the watch for approx 10 seconds phone will then reboot, even though it had been ‘dead’ beforehand Turn back on bluetooth on your phone Job done :-)
I took my Gear Fit to an accredited dealer. All they had to do was boost the system. Almost like shocking a person who has had a heart attack. Once done there should be no further problems.
Push and hold it longer (3-4 seconds). Or untill it turns on.
I had the same thing happen to my Gearfit 2 twice now. The first time I followed the instructions below and it fired back up, and I had to perform the Soft Re-start. This time it would not power up no matter how long I depressed the power button. So I put the Gearfit 2 on its charger and then pressed the power button and held it down. It took about 12-15 seconds and then came to life. The interesting thing thing is, I always power mine down when charging. When I powered it down it still had 42% battery life. Now it is totally dead. What happened to the charge it had? Kirk C.
just got mine working again…. it’s been over a year!!!!! and it’s simple put watch on the charging station for about 5-10 mins (that’s what i did, don’t know if that’ll make a difference) while watch is on charging station hold down power button for about 20 seconds (OR MORE), device will reboot and begin to charge!!!!!! please make sure device is on charging station…. a little maneuvering is in order!!!!! i tried it without it being on the charging station (like it says online) but it didn’t work. hope it works!!!!
I tried everything. I cannot restart the Fitbit. I cleaned it, shut off my Bluetooth, held 1 & then 2 buttons, changed the docking station outlet, and let it charge for 2 days. Nothing. I think the battery needs rebooting. How do I do that, or where can I bring the watch. It was a gift.
Hi all, this was my fix when my gearfit just stopped working for no reason.
I turned off bluetooth on my phone n tried connecting again….did not work…
after a few seconds…i held down the lower button…the smaller one….for about 7 seconds and it started rebooting.
hope that helps.
Alright, so i recently had my gear fit 2 charge last night took it off the charger when i took it off it was at 1% it died i tried to charge and nothing. So cleaned the charging pins, took it on and off the charger while holding the power button while it on or putting on it then nothing happened no charge indicator or anything . It was fine the other night now its dead to the point of not turning on any solutions ??
