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My wireless controller will not sync with my console with or without USB connection. The synch button on my console doesn’t work either. I purchased a corded controller to see if that would bypass the problem. I have tried all of the troubleshooting problems and have discovered that the USB ports and wireless/wired controller work after a hard shutdown. The problem is the second time I turn on my console it happens all over again. So it seems unless I find a fix I have to hard kill my console every time which you can imagine is annoying given I can’t resume gaming where I left off and the boot time is MUCH longer. I can’t find anything that relates to my problem and the research I have done would make me believe Microsoft doesn’t support this kind of repair.
Hi David, So this would be either a motherboard issue OR software issue. As you said that it is working after a hard reset, it do sound like a software issue. Did you tried to reinstall it completely?
I have this problem with my Series S. I think the board needs to be replaced. Uhh 🫠😒
