Chosen Solution
I JUST unboxed this laptop and it refuses to turn on. The orange light comes on when I plug it in and it turned blue when it was done, but it won’t boot up no matter what I do. There is no pinhole on the model I have and Google has been very unhelpful.
If your laptop won’t power up, a faulty power supply, failed hardware, or a malfunctioning screen could be to blame. In you case, it’s brand new & covered by manufacturer’s warranty. Therefore, you should return it under warranty and not mess about trying to fix it beyond trying the simple stuff.
