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Will not print in color Black and grey only. HELP!
HI Thank you for your help I was desperate and called Epson. The ink I put in was new, so the tech had me go to maintenance #4 Ink Cartridge Replacement - to make sure the plastic cover over the ink was removed and the ink cartridge was installed correctly- , then #1 Nozzle check then #2 Head cleaning. I was told I may have to do the Nozzle check 3 times until the paper came out after doing a print check came out with solid lines of each colour with no spaces in between. Twice did it for me.
Check the print settings/preferences to make sure that Color Print is selected. Also check that the driver is correct for your printer and not a generic driver. The print job settings over write the printer settings, if the print job is set for B&W printing then the printer prints B&W.
It took 6 cleanings, but color started coming through. Thanks for the tip.
